How to block Jio SIM and resume Jio SIM services

If you have lost your phone, one of the first things that you need to do is block your SIM card so that it cannot be misused. If you are a Reliance Jio user, there are multiple ways to block your SIM card.

How to block Jio SIM and resume Jio SIM services


Reliance Jio allows you to block your SIM card by contacting the customer care, going to the store or using its website. (Also Read: How to activate caller tune on Jio number)

If you want to block your Jio SIM, follow the below steps

How to block Jio SIM Visit Reliance Digital Store
You can get your Jio SIM blocked by visiting Reliance Digital. You need to carry an ID proof with you to get the SIM blocked.

Customer care You can call Reliance Jio’s customer care from any number and connect with Jio Care service to get your Jio SIM blocked.
Call Jio’s customer care number 199 and follow the instructions to block your Jio SIM card.

You will have to share some information such as your full name, date of birth and father’s name to get your SIM blocked.

Jio website You can also block your Jio SIM card from the company’s website


Login with your credentials on the Jio website.

Now, at the top right corner, click on your name and then click on 'Account’.

Now, click on the gear icon (settings).

Now, click on ‘Suspend and resume’.

Now, click on the ‘Arrow’ button and select the reason why you want to block your SIM card.

Now, click on ‘Suspend’. 

Your Jio SIM will be blocked within 15 minutes.

 Block Jio SIM From Another Number


To block the Jio SIM from another number you need to call 1800 88 99999.

Follow the instruction and connect with the customer care executive.

 Provide them with the necessary reason along with the details and they will block the SIM.

How to unblock your Jio SIM You can unblock your Jio SIM without having to get a new SIM.


Customer care You can call Jio’s customer care at 199 to unblock your Jio SIM.
You will be asked to provide some information such as your name, date of birth and father’s name to unblock your sim card.

Log in with your credentials on the Jio website


Now, at the top right corner, click on your name and then click on ‘My Account’.

Now, Click on the gear icon and click on ‘Suspend and resume’.

Now, click on ‘Resume’.

How To Get Same Jio Number

Once you are done with blocking the SIM you obviously, want the same number so that your friends and family can contact you. For that, you need to follow some simple steps.

Reactivating the Jio SIM or replacement of lost and damage Jio SIM can't be done online, for that you have to visit a Jio Store.

Now you have to submit all the necessary proof of Ids which you have provided for the lost or damaged Jio number.

Once you are done, you will be handed-over a new Jio SIM with the same number.

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